Quick answer
- Candy AI is a browser-based adult AI girlfriend platform with text chat, 18+ images, image-to-video, voice notes and a character builder. There is no native iPhone or Android app.
- The free account allows 5 messages in total, one custom character and one image. Everything else needs Premium.
- From an EU IP in October 2026 the plan page showed euro prices: €9.99 for the first month, then €13.99 a month; €26.97 per quarter; €47.88 for 12 months. We saw no US dollar prices.
- Premium includes unlimited text chat and 100 tokens a month. Images, video and voice use tokens, and top-up prices appear only after sign-in.
- Refunds are possible only within 24 hours and with 20 tokens or fewer used. The Terms let EverAI train AI models on your chats, with no opt-out described.
What Is Candy AI?
Candy AI (candy.ai) is an AI girlfriend platform run by EverAI Limited, registered in Malta. It runs in the browser and combines chat, pictures on request, short AI videos and a character builder. The plan page lists "Generate 18+ Images" and "Generate 18+ Videos" as paid benefits, so this is an adult product first.
The help center also documents a set of newer extras, several marked beta: Candy Shorts (short AI episodes), Live Action (interactive erotic video scenes), Candy Cam (a simulated live stream with token tips), Candy Roulette (video chat with AI characters), Interactive Stories and a preset video builder. Candy AI does not name its language models; the Privacy Notice only says third-party LLM providers "may receive the content of your messages".
Who Is Candy AI For?
Candy AI suits adults who want a visual companion: a character they design, explicit images and short videos on request, and voice notes, without installing an app. It fits less well if you want a real free tier, predictable costs, a native app or chats kept out of AI training. If long text roleplay matters more than pictures, our Candy AI vs CrushOn.AI comparison shows the difference.
How Candy AI Works
You sign up with email, Google or Discord, pick one of the ready-made characters (the home page says over 100) or build your own, and start chatting. On Premium, text messages are unlimited and cost no tokens. According to the help center, tokens pay for:
- images, and turning an image into a short video
- creating a custom character (more detailed ones cost more)
- listening to voice messages and voice calls (beta)
- "My Private Content" photo and video packs, exclusive characters, Candy Cam tips and Candy Roulette (5 tokens per minute)
Apart from the Candy Roulette rate, per-feature token costs are not published. An Image Generation Toggle stops automatic pictures in chat, and the "Realistic" mode, where a character may send unprompted photos or voice notes, can be switched off. Proactive messages were removed in June 2026.
Character Creation
The "Create My AI" builder asks for ethnicity (Caucasian, Asian or Latina; Arab and Black/Afro are listed as in development), age range, eye color, hair style and color, body features, personality, voice, hobbies or occupation and the type of relationship. A free account can create one character; Premium can create several, and more detail costs more tokens.
Each created character runs in Classic Mode or Roleplay Mode, but the switch to Roleplay Mode is permanent. No field length limits are published. Our page on AI girlfriend apps with custom characters compares builders across apps.
Chat Quality
We did not chat with Candy AI ourselves. The home page promises characters "built with advanced personality modeling and memory retention", while the help center notes that moderation "may still limit certain types of interactions regardless of character settings".
We found no user reports we could fairly summarize: Reddit blocked automated access, the Trustpilot profile for candy.ai is marked as removed, and the one other public review we found promotes a competing site. The 5 free messages are the only way to judge replies before paying.
Personality and Roleplay
The official FAQ says Candy AI supports many roleplay scenarios. Besides switching a created character to Roleplay Mode, you can play Interactive Stories ("Neon Run"), which offer choice-driven episodes, and use Clone Chat to branch a conversation. Premium Plus adds a user persona with fields such as "My relationship" and "Intimacy". For apps built mainly around stories, see our list of AI roleplay apps.
Memory
Candy AI publishes no context size or retention length for memory. The help center says memory is tied to the active chat: Reset Chat or Delete Chat clears the conversation and its memory together. Premium Plus lists "20 memory slots" without describing them in detail. Apps that document memory more fully are in our guide to AI companions with memory.
Voice Features
Characters send voice notes in the voice you pick at creation, and listening to one costs tokens. Voice calls are a beta feature, also paid with tokens, with no per-minute price or included minutes published, and the help center says voice may be unavailable for some characters. Premium Plus adds "live audio". Our page on AI girlfriend apps with voice lists apps where calls are part of the plan.
Image and Video Generation
You can ask for a picture in chat or use a separate generator; 18+ images are a Premium benefit, and a free account gets one image. Each paid image uses tokens, at a cost Candy AI does not publish.
There is no direct text-to-video. The help center says you generate an image in chat and convert it into a short video with tokens. Build Your Video assembles a clip from presets (character, action, location, partner), and Candy Shorts are pre-made episodes under two minutes. See our list of AI girlfriend apps with image generation for how other apps compare.
Adult / NSFW Features
Candy AI is for adults only. Its age policy asks users to confirm at an age gate that they are over 18; that is a self-declaration, but the Terms let EverAI ask for more proof, and the Privacy Notice mentions third-party age estimation or ID checks "as applicable based on your location". The Terms also block access from China and Singapore.
Premium includes 18+ images and videos, character content packs mix SFW and NSFW photos and videos, and Live Action is described as "immersive erotic video experiences" (Premium-only, token-gated, selected characters, currently mobile only). There is no filter switch. The Terms describe moderation that can alter or block requests, and the Community Guidelines ban any depiction of minors, non-consensual material, images resembling real people and "jailbreak" attempts.
Watch out
In January 2025, Bellingcat reported that ads and a top-of-page link for Candy.ai had appeared on MrDeepFakes, a deepfake pornography site, and named EverAI Limited as Candy.ai's owner. The links were removed after Bellingcat's questions, and an EverAI spokesman said the company does "not condone or promote the creation of deepfakes". Bellingcat did not allege that EverAI ran the site.
Compare other NSFW AI girlfriend apps.
Mobile and Web Availability
Candy AI runs in any desktop or mobile browser and can be added to your home screen as a Progressive Web App with push notifications. The help center states that "Candy.ai does not offer a native mobile app for iOS or Android". Store searches in October 2026 found only name-alike apps from other sellers, so a store app called "Candy" is not the same service. English and French are officially supported. More web-first options are in our list of browser-based AI girlfriend apps.
Pricing
We viewed the public plan page, candy.ai/subscriptions, logged out from an EU IP on October 20, 2026. It showed euro prices only, so we quote them as seen and do not convert them. The page says "additional local taxes may apply".
| Premium plan | Billed | Shown per month | Renewal |
|---|---|---|---|
| 1 month | €9.99 first month | €9.99, then €13.99 | Monthly at €13.99 |
| 3 months | €26.97 per quarter | €8.99 | Same price and term |
| 12 months | €47.88 per year | €3.99 | Same price and term |
| Premium Plus | Not shown logged out | Not public | Not public |
Every Premium plan lists the same benefits: your own AI girlfriends, 18+ images and videos, full Live Action, unlimited text and 100 tokens a month. Premium Plus, the newest tier in the help center, gives 330 tokens a month plus personas, live audio and 20 memory slots, but its price is not public.
Candy AI publishes no fixed Tokens packs with prices.
Spent on: Help center: image generation, creating a custom AI, listening to a voice message, voice calls (beta), unlocking My Private Content (MPC) packs, video generation (image-to-video). Also token-priced: Candy Roulette video chat (5 tokens per minute), Candy Cam tips and some Live Action actions, exclusive-character unlocks (example given: 200 tokens). Regular text chat costs no tokens.
Two official sources disagree on token expiry. Terms section 10.2 says unused subscription tokens expire when the subscription ends, while a help-center article says canceling does not delete your token balance. Plan as if tokens could be lost when you cancel.
Plans renew automatically, and a backup payment method on file may be charged if the default one fails. To cancel, go to My Profile, then Settings, then "Unsubscribe" under the subscription details; access lasts until the paid period ends. Refunds, under the Terms of Service revised September 22, 2026, are narrow:
- ask within 24 hours of payment, by email to support, with no more than 20 tokens used (canceling is not a refund request)
- card payments only; used token packages are not refunded
- EU and UK buyers have a 14-day withdrawal right on the first purchase only, minus a prorated amount for what was used
Our Candy AI pricing breakdown covers token costs and payment options in more depth, and our subscription cancellation guide has the steps across apps.
Free Plan
The free account is a preview. The help center and Terms section 9 allow 5 messages in total across all characters, one custom character and one image; after that, "further use requires a subscription". The home page mentions a "free trial", but the plan page shows no timed trial. If you want a usable free option, see the best free AI girlfriend apps.
Privacy and Data Handling
These points come from the Privacy Notice (revised October 19, 2026) and the Terms:
- Collected: email, nickname, gender, login provider, age-check results, country and city from your IP, your prompts and the generated outputs, support messages, device and cookie data. Payments go through named processors (Emerchantpay, TrustPay, Volt, Coingate, UpGate).
- Training use: yes. The Terms license your content for "training, developing, enhancing, evolving and improving" EverAI's AI models, and dataset preparation "may include human review of de-identified and/or anonymized interactions". No opt-out is described.
- Staff access: flagged content may be reviewed by EverAI or authorized partners, plus random quality checks.
- Third parties: LLM providers or hosters may receive your messages; data may be transferred outside the EU, including to the US.
- Encryption: TLS 1.2+ in transit per the home-page FAQ; at-rest and end-to-end encryption are not stated.
- Retention: account data for 3 years after your last activity (possibly shortened) or until you ask for deletion; financial data 10 years; debug logs 30 days.
- Deletion: My Profile, Settings, "Danger Zone", Delete Account. Some data is kept for legal periods, and deleting before renewal also cancels the subscription. There is no chat export tool.
Do not treat Candy AI conversations as private. Our explainer on whether AI companion apps can read your messages puts these clauses in context, and the account deletion guide covers removing your data.
Candy AI Review: Pros and Cons
What works
- Premium prices and billing totals are public before sign-up
- Unlimited text chat on every Premium plan, plus 18+ images, image-to-video and Live Action
- Detailed character builder with appearance, personality and voice
- Cancel and delete steps are documented; deleting the account stops billing
- Card, Apple Pay, Google Pay, bank transfer and crypto accepted; statements show "EverAI"
What doesn't
- Free account ends after 5 messages, one character and one image
- Only 100 tokens a month included; per-feature costs and top-up prices not public
- €9.99 first month rises to €13.99; no USD prices seen from our location
- Refunds only within 24 hours with 20 tokens or fewer used
- Chats may train AI models and flagged content may be read; no opt-out
- Terms and help center conflict on whether tokens survive cancellation
- No native app; several features are beta
Best Alternatives to Candy AI
CrushOn.AI is the text-first option: a permanent free plan with 100 message credits a month, unlimited Free Models, US dollar plans from $5.99 a month and a large user-made character library, but no documented image generator. DreamGF is the closest match in format, a girlfriend builder with images, voice calls and tokens, with published per-action token costs but first-period offers that renew at double the price; see Candy AI vs DreamGF.
GirlfriendGPT is free to start, with an image generator and image-to-video on higher tiers, though its prices appear only in an undated FAQ. For another browser-based adult companion, read Muah AI vs Candy AI.
Apps like Candy AI

CrushOn.AI
Character chat platform
Good match forUnfiltered character chat with many model tiers

DreamGF
NSFW AI girlfriend platform
Good match forBuilding a custom adult AI girlfriend
GirlfriendGPT
Character chat platform
Good match forUser-made NSFW characters and image generation

Nomi
Companion app
Good match forLong-term memory and group chats
See our Candy AI alternatives or the full AI girlfriend app rankings.
FAQ
Is Candy AI free?
Only as a short preview: 5 messages in total, one character and one image. Continued chat and media need Premium.
How much does Candy AI cost?
The public plan page showed €9.99 then €13.99 monthly, €26.97 per quarter or €47.88 for 12 months, with local taxes possibly added. Premium Plus and token top-ups are priced only after sign-in, and we did not see US dollar prices.
Does Candy AI allow NSFW content?
Yes, for adults. Premium includes 18+ images and videos and Live Action erotic video scenes. Moderation still blocks banned content such as depictions of minors, non-consensual material and images resembling real people.
Is Candy AI safe and private?
Data is encrypted in transit and deletion is documented, but the Terms allow AI training on your chats, flagged content can be reviewed by people, and third-party LLM providers may receive your messages.
Does Candy AI have an app?
No native app. You use the website or add it to your home screen as a web app; store apps with similar names come from other sellers.
Can I get a Candy AI refund?
Only within 24 hours of payment, with 20 tokens or fewer used and a card payment, by emailing support. EU and UK buyers also have a 14-day withdrawal right on the first purchase, minus a prorated amount.
Final verdict
Candy AI is a browser-only adult companion where the subscription buys unlimited text and tokens buy everything visual: images, video, voice and the newer Live Action and cam features. Prices are public (in euros from our EU location), and canceling and deleting are documented.
The fine print is the weak side: a 5-message preview, unpublished token costs, a 24-hour refund window, conflicting rules on token expiry and AI training on your chats. Choose Candy AI if images and video matter more to you than cost control or privacy; for text roleplay or a usable free plan, start with the alternatives above.
Sources
Official pages and store listings we read for this page (last check October 20, 2026).
- candy.ai: Minimum age policy (age gate)
- candy.ai: Home page, FAQ, meta description
- candy.ai: Pricing (logged out, EU IP; billing strings read from page markup)
- candy.ai: Terms of service (revised 2026-09-22): operator, free limits, payments, refunds,…
- candy.ai: Privacy notice (revised 2026-10-19)
- candy.ai: Community guidelines (2026-03-06)
- everai.zendesk.com: Help center (Zendesk public API list of 75 articles)
- everai.zendesk.com: Help center: no native app, PWA
- everai.zendesk.com: Help center: Premium Plus tier
- bellingcat.com: Bellingcat (press) on ownership and MrDeepFakes ads
- itunes.apple.com: Apple App Store US search (no official listing)
- play.google.com: Google Play search (no official listing)

